Shuttle Service for Hospital and Medical Workers in Mentor, Ohio

Non-emergency Patient Transport That’s Comfortable and Affordable

Getting to and from medical appointments shouldn’t be a barrier to care—but for many patients, especially seniors or those without access to a car, it often is. That’s where we come in. We can provide non-emergency medical transportation (NEMT) for individuals or groups who need a ride to the doctor, dentist, physical therapy, dialysis center, or vaccination site anywhere in Northeast Ohio. Unlike traditional NEMT providers, we offer larger vehicles that can accommodate multiple passengers at once—making it easier for case managers and social workers to coordinate trips for residents of assisted living facilities, group homes, or rehabilitation centers. Need to get a dozen veterans from the Louis Stokes VA Medical Center in Cleveland to an outpatient clinic in Ashtabula? No problem. Want to organize a weekly shuttle for cancer patients undergoing radiation treatment at Lake Health’s Mentor Campus? We’ve got you covered.

Visitor Shuttles and Parking Lot Transfers for Hospitals

As hospitals continue to expand their facilities to meet growing demand, parking has become a major pain point for both employees and visitors. If your hospital is located in a densely populated area or shares a campus with other institutions, finding a spot within walking distance of the main entrance can be next to impossible—especially during peak visiting hours. The solution? A continuous loop shuttle that ferries people back and forth between remote parking lots and the front door. This not only improves the overall experience for patients and their families but also enhances security by reducing the number of pedestrians crossing busy driveways and loading zones. We can dispatch minibuses or full-size coaches to run this route as frequently as needed, with ADA-compliant lifts available upon request. During the winter months, riders will appreciate being able to wait inside a warm vehicle instead of braving the snow and ice.

Flexible Contracts and Custom Packages for Every Budget

We understand that every healthcare organization has unique needs and constraints when it comes to transportation—which is why we offer flexible contracts and custom packages tailored to your specific situation. You can book a hospital shuttle for as little as one day or as long as several years, with pricing based on factors such as distance traveled, frequency of service, and vehicle type. Optional add-ons include onboard WiFi, USB charging ports, PA systems for announcements, and branding wraps featuring your hospital’s logo and colors. If you’re not sure what level of service you need, our account managers will be happy to conduct a site visit and recommend the most efficient routing and scheduling plan. We also offer discounts for nonprofit organizations and bulk bookings involving multiple vehicles.

Serving Mentor, Cleveland, and Beyond

Charter Bus Company Mentor proudly serves the entire Northeast Ohio region, including but not limited to Mentor, Painesville, Willoughby, Euclid, Cleveland, Parma, Akron, Canton, Lorain, Elyria, Sandusky, Ashtabula, and Youngstown. No destination is too far or too remote for our team to handle. We regularly transport passengers to major medical centers such as Cleveland Clinic Main Campus, University Hospitals Case Medical Center, MetroHealth System, Summa Health, and Akron Children’s Hospital, as well as smaller community hospitals, urgent care clinics, dental offices, and rehabilitation facilities. If you have multiple sites that need to be connected by a single shuttle route, we can make that happen. Out-of-state trips to Pittsburgh, Columbus, Toledo, or even Chicago are also available upon request.